Welcome
You are on the home page of our website.
Service Coordination Support (SCS) is the initial contact for people who have a developmental disability or autism in Ottawa and the Eastern Region. We help people find available resources in the community that are needed to assist them in their daily lives. One of our important goals is to empower families/individuals to make informed choices about the supports they seek.
You can learn more about our role by visiting our About us section.
Opening New Services:
Information and Requirements

Are you interested in opening new services for adults, such as:
- A supported group living residence
- A host family agency
- Community participation services and supports
We have published a new resource on our website to share information and requirements if you are considering opening these types of services.
While launching these services requires following the same steps as any other service, from planning to launch, they also have specific requirements that need to be taken into account. Information on these requirements is provided in this resource.
Portfolio
Some examples of our work.
Finding Our Offices
Our offices are located at 1400 St. Laurent Blvd., Suite 507, Ottawa (Ontario) K1K 4H4.
Directions to our offices from your location are available here
Hours of Operation
8:30am to 4pm, Monday to Friday
To Reach us by Phone or Email
- General email: admin@scsonline.ca
- Telephone: 613-748-1788
- TTY: Bell TTY Relay service
- Fax: 613-748-1018
We are currently receiving a high volume of calls and emails. Please know that your message is important to us and we will respond as soon as possible. Thank you for your patience!
- General email: admin@dsoer.ca
- Telephone: 1-855-376-3737
- TTY: Bell TTY Relay service
- Fax: 1-855-858-3737
Resource Room
If you do not have a case manager assigned at SCS, you can receive support through our Resource Room by booking your appointment online at scsonline.ca/booking. We will ask you to select a service and provide information about the help you are looking for, which will help us prepare for your meeting. Please do not schedule more than one appointment per day. If additional appointments are required, they can be scheduled separately.
Main Services Offered at SCS
Important Information
Important Information
What’s New
(Français) Déficience intellectuelle: des organismes ontariens au bord du gouffre financier
Canada Disability Regulations (CDB) have been finalized
The Ottawa Developmental Services Network (ODSN) invites you to their Family Forum on April 27
https://www.odsntraining.com/ ...
(Français)
Parents ethnoculturels d’Ottawa: cet atelier est pour vous !
EarlyON’s March calendar
Canada Imams Launch FastFeed Ramadan Campaign to Combat Hunger
Teens’ Feel Better Box Workshop for Caregivers: Building a Toolkit for Anxiety and Autism
Dreaming of owning a home but facing financial barriers?
Expanding Horizons Occupational Therapy’s Spring Group Registration is Now Open!
Contact them today to secure a spot ...
Transition Planning Resource Fair For Youth With Intellectual Disabilities
Journey to Adulthood discussion workshop (ages 16 – 20) – Autism Ontario
https://www.autismontario.com/civicrm/event/info?id=10749 Wednesdays, 7:00-8:30PM
March 12 to April 16, 2025 IMPORTANT: ...
Disclaimer
The resources are for informational purposes only, and do not represent a privileged association with SCS. By using these resources, you assume all risk and responsibility.