Welcome
You are on the home page of our website.
Service Coordination Support (SCS) is the initial contact for people who have a developmental disability or autism in Ottawa and the Eastern Region. We help people find available resources in the community that are needed to assist them in their daily lives. One of our important goals is to empower families/individuals to make informed choices about the supports they seek.
You can learn more about our role by visiting our About us section.
Service Coordination Support (SCS) sends you and your loved ones best wishes for a joyful, safe, and fun Holiday season!
Please note: Our offices will be closed from 12:00 p.m. on December 24, 2025, and will re-open at 8:30 a.m. on January 2, 2026.
In addition, our Resource Room will be closed during this time.
Opening New Services:
Information and Requirements
Are you interested in opening new services for adults, such as:
- A supported group living residence
- A host family agency
- Community participation services and supports
We have published a new resource on our website to share information and requirements if you are considering opening these types of services.
While launching these services requires following the same steps as any other service, from planning to launch, they also have specific requirements that need to be taken into account. Information on these requirements is provided in this resource.
Portfolio
Some examples of our work.
Finding Our Offices
Our offices are located at 1400 St. Laurent Blvd., Suite 507, Ottawa (Ontario) K1K 4H4.
Directions to our offices from your location are available here
Hours of Operation
8:30am to 4pm, Monday to Friday
To Reach us by Phone or Email
- General email: admin@scsonline.ca
- Telephone: 613-748-1788
- TTY: Bell TTY Relay service
- Fax: 613-748-1018
We are currently receiving a high volume of calls and emails. Please know that your message is important to us and we will respond as soon as possible. Thank you for your patience!
- General email: admin@dsoer.ca
- Telephone: 1-855-376-3737
- TTY: Bell TTY Relay service
- Fax: 1-855-858-3737
Resource Room
If you do not have a case manager assigned at SCS, you can receive support through our Resource Room by booking your appointment online at scsonline.ca/booking. We will ask you to select a service and provide information about the help you are looking for, which will help us prepare for your meeting. Please do not schedule more than one appointment per day. If additional appointments are required, they can be scheduled separately. Adult Case Management respiteservices.com in Ottawa is no longer operational since April 1, 2025 Disclaimer
Main Services Offered at SCS
Important Information
Learn more
Learn moreImportant Information
What’s New
Apply Today for the Autism Ontario March Break Reimbursement Fund (2026)
New BOOST Program at Spectrum Intervention Group
Winter Social Skills/Life Skills Groups List 2026
Celebrate Chanukah with Tamir’s FREE Chanukah Party (Dec. 18)
Partners in Parenting – Rosemount R.E.C.C. Launches Assessments for Respite Placements
Waitlist Watch
Register Now for Winter Group Therapy Programs at Achieve Therapy Centre
Registration Now Open for Autism Moves OSEG Winter Program 2026
Attend the FREE Habitat for Humanity and Developmental Services Ontario (DSO) Housing Webinar (Jan. 20)
Service Coordination Support (SCS) Statement on Ombudsman of Ontario Report, “Lost in Transition”
Sonshine Families Respite Program Makes Renovations for Accessibility
Breaking Barriers, Building Inclusion: Honouring the International Day of Persons with Disabilities
The resources are for informational purposes only, and do not represent a privileged association with SCS. By using these resources, you assume all risk and responsibility.
