Contact us
Service Coordination Support (SCS)
200 – 150 Montreal Rd., Ottawa, ON K1L 8H2
General e-mail: admin@scsonline.ca
Telephone: 613-748-1788 TTY: 1-855-777-5787 Fax: 613-748-1018
Developmental Services Ontario Eastern Region
200 – 150 Montreal Rd., Ottawa, ON K1L 8H2
General e-mail: admin@dsoer.ca
Telephone: 1-855-376-3737 TTY: 1-855-777-5787 Fax: 1-855-858-3737
Hours of operation: 8:30 to 4:30, Monday to Friday
Anna Lacelle – Executive Director
alacelle@scsonline.ca 613-748-1788, ext. 372
Lynn Hupé – Executive Assistant
lhupe@scsonline.ca 613-748-1788, ext. 234
Hélène Bard – Human Resources Advisor
hbard@scsonline.ca 613-748-1788, ext. 343
Chantal Henderson – Administrative Assistant – Program
chenderson@scsonline.ca 613-748-1788, ext. 277
Natalie Tardif – Manager, Quality and Knowledge Implementation
ntardif@scsonline.ca 613-748-1788, ext. 342
Marc-André Girouard – Communications Officer
magirouard@scsonline.ca 613-748-1788, ext. 229
Connor McRae – Resource Assessment Worker
cmcrae@scsonline.ca 613-748-1788, ext. 271
Finance Fax 613 748-9127
Janet Babalola – Director, Corporate Services
jbabalola@scsonline.ca 613-748-1788, ext. 254
Yolanda Jiao – Finance Manager
yjiao@scsonline.ca 613-748-1788, ext. 250
Winnie Fang – Finance, Financial Analyst
wfang@scsonline.ca 613-748-1788, ext. 280
Lucie Dupont – Finance, Administrative Assistant
ldupont@scsonline.ca 613-748-1788, ext. 283
Rachele Houle – Finance, Administrative Assistant
rhoule@scsonline.ca 613-748-1788, ext. 269
Aldo Staltari – Manager, IT/IM, Privacy Officer & Operations Support
astaltari@scsottawa.on.ca 613-748-1788, ext. 245
Angelo Kpadonou – IT System/Network Administrator
akpadonou@scsonline.ca 613-748-1788, ext. 239
Christiane Gauthier – Administrative Supervisor
cgauthier@scsonline.ca 613-748-1788, ext. 226
Stephanie Bernard – Administrative Assistant
sbernard@scsonline.ca 613-748-1788, ext. 243
Amy-Lee Thomson – Administrative Assistant
althomson@scsonline.ca 613-748-1788, ext. 221
Corey Fortier
Respiteservices.com/Ottawa – Coordinator
respite@scsonline.ca 613-748-1788, ext. 240
Alsalhab, Isra
218
Babalola, Janet
254
Bard, Helene
343
Bernard, Stephanie
243
Betton-Janes, Crystal
247
Bouchard Bertrand, Vanessa
242
Bourgeois, Janine
369
Carswell, Jessica
344
Charlebois, Nina
261
d’Entremont, Mirelle
241
DeBruyne, Jasmine
365
Deszcz, Cara
286
Doiron, Melanie
244
Dupont, Lucie
283
Dussault, Céliane
233
Eland, Rena
246
Fang, Winnie
280
Ferraiuolo, Antonietta
370
Gauthier, Christiane
226
Garrioch, Athena
285
Girouard, Marc-André
229
Gosselin, Leanne
279
Grandmaitre, Renée Claude
227
Ha, Adam
248
Henderson, Chantal
277
Hupé, Lynn
234
Ismaily, Yasmine
223
Jiao, Yolanda
232
Kpadonou, Angelo
239
Lacelle, Anna
372
Levesque, Julie
258
McRae, Connor
271
Miron, Annie Pier
284
Niman, Karen
366
Niyonzima, Audrey
225
O’Hara, Maire
286
Parenteau-Comfort, Amélie
222
Quesnel, Emily
367
Ranney, Jonathan
257
Repp, Adria
281
Richardson, Lynne
218
Smiley, Cheryl
256
Stadhard, Andrea
289
Staltari, Aldo
245
Tardif, Natalie
342
Terriault-Elibani, Marisabelle
231
Thomson, Amy-Lee
221
Torchinsky, Shana
237
Tucker, Tessa
238
Weinstein, Lori
224
Williams, Heather
236
Karen Niman – Director, Support Services
kniman@scsonline.ca 613-748-1788, ext. 366
Heather Williams – Manager, Support Services
hwilliams@scsonline.ca 613-748-1788, ext. 236
Marisabelle Terriault-Elibani – Program Coordinator
mtelibani@scsonline.ca 613-748-1788, ext. 231
vacant – Administrative Assistant – Program
vacant – Supervisor, Residential Community Services
Rena Eland – Resource Coordinator
reland@scsonline.ca 613-748-1788, ext. 246
Adam Ha – Resource Coordinator
aha@scsonline.ca 613-748-1788, ext. 248
Julie Levesque – Resource Coordinator
jlevesque@scsonline.ca 613-748-1788, ext. 258
Cheryl Smiley – Resource Coordinator
csmiley@scsonline.ca 613-748-1788, ext. 256
Shana Torchinsky – Resource Coordinator
storchinsky@scsonline.ca 613-748-1788, ext. 237
Tessa Tucker – Resource Coordinator
ttucker@scsonline.ca 613-748-1788, ext. 238
Lori Weinstein – Resource Coordinator
lweinstein@scsonline.ca 613-748-1788, ext. 224
Karen Niman – Director of Support Services
kniman@scsonline.ca 613-748-1788, ext. 366
Heather Williams – Manager, Support Services
hwilliams@scsonline.ca 613-748-1788, ext. 236
Antonietta Ferraiuolo – Supervisor, Children’s Services
aferraiuolo@scsonline.ca 613-748-1788, ext. 370
Childrens Intake
childrensintake@scsonline.ca
Amélie Parenteau-Comfort – Intake, Children’s Services
aparenteau-comfort@scsonline.ca 613-748-1788, ext. 222
Nina Charlebois – Service Planning Coordinator, Case Manager, Children’s Services
ncharlebois@scsonline.ca 613-748-1788, ext. 261
Isra Alsalhab – Case Manager, Children’s Services
ialsalhab@scsonline.ca 613-748-1788, ext.
Vanessa Boucher Bertrand – Case Manager, Children’s Services
vboucher-bertrand@scsonline.ca 613-748-1788, ext. 242
Cara Deszcz – Case Manager, Children’s Services
cdeszcz@scsonline.ca 613-748-1788, ext. 286
Céliane Dussault – Case Manager, Children’s Services
cdussault@scsonline.ca 613-748-1788, ext. 233
Renée Claude Grandmaitre – Case Manager, Children’s Services
rcgrandmaitre@scsonline.ca 613-748-1788, ext. 227
Yasmine Ismaily – Case Manager, Children’s Services
yismaily@scsonline.ca 613-748-1788, ext. 223
Audrey Niyonzima – Case Manager, Children’s Services
aniyonzima@scsonline.ca 613-748-1788, ext. 225
Maire O’Hara – Case Manager, Children’s Services
mohara@scsonline.ca 613-748-1788, ext. 258
Jonathan Ranney – Case Manager, Children’s Services
jranney@scsonline.ca 613-748-1788, ext. 257
Karen Niman – Director of Support Services
kniman@scsonline.ca 613-748-1788, ext.366
Heather Williams – Manager, Support Services
hwilliams@scsonline.ca 613-748-1788, ext. 236
Emily Quesnel – Supervisor, Adult Services
equesnel@scsonline.ca 613-748-1788, ext. 367
Crystal Betton-Janes – Case Manager, Adult Services
cbetton-janes@scsonline.ca 613-748-1788, ext. 247
Janine Bourgeois – Case Manager, Adult Services
jbourgeois@scsonline.ca 613-748-1788, ext. 369
Jessica Carswell, Case Manager, Adult Services
jcarswell@scsonline.ca 613-748-1788, ext. 344
Jasmine DeBruyne, Case Manager, Adult Services
jdebruyne@scsonline.ca 613-748-1788, ext. 365
Melanie Doiron – Case Manager, Adult Services
mdoiron@scsonline.ca 613-748-1788, ext. 244
Athena Garrioch, Case Manager, Adult Services
agarrioch@scsonline.ca 613-748-1788, ext. 285
Annie Pier Miron – Case Manager, Adult Services
apmiron@scsonline.ca 613-748-1788, ext. 263
Lynne Richardson – Case Manager, Adult Services
lrichardson@scsonline.ca 613-748-1788, ext. 218
Andrea Stadhard – Case Manager, Adult Services
astadhard@scsonline.ca 613-748-1788, ext. 289
Adria Repp – Case Manager, Urgent Response, Adult Services
arepp@scsonline.ca 613-748-1788, ext. 281
vacant – Case Manager, Urgent Response, Adult Services
ysabir@scsonline.ca 613-748-1788, ext.
Christine Gougeon
Director, Developmental Services Ontario Eastern Region
Area: United Counties of Stormont, Dundas & Glengarry (SD&G)
Office: 280 Ninth St W
Cornwall, ON K6J 3A6
Drop-in: Wednesdays 8:30 a.m. – 3:30 p.m.
Area: Prescott-Russell County
Casselman: 657, rue Principale, P.O.Box 849
Casselman, ON K0A 1M0
Drop-in: Tuesdays 8:30 a.m. – 3:30 p.m.
Area: Ottawa
Office: 150 Montreal Rd, suite 200
Ottawa, ON K1L 8H2
Drop-in: Tuesdays and Thursdays 8:30 a.m. – 3:30 p.m.
Area: Renfrew County
Office: 77 Mary Street
Pembroke, ON K8A 5V4
Drop-in: Mondays 8:30 a.m. – 3:30 p.m.
If you wish to register, please email your information to admin@dsoer.ca and provide name, contact information and a brief description of your situation.