Contact us

Service Coordination Support (SCS) for People with Developmental Disabilities

  • 507 – 1400 St. Laurent Boulevard, Ottawa, ON K1K 4H4
  • General e-mail: admin@scsonline.ca
  • Telephone: 613-748-1788 Fax: 613-748-1018

Developmental Services Ontario Eastern Region
We are currently receiving a high volume of calls and emails. Please know that your message is important to us and we will respond as soon as possible. Thank you for your patience!

  • 507 – 1400 St. Laurent Boulevard, Ottawa, ON K1K 4H4
  • General e-mail: admin@dsoer.ca
  • Telephone: 1-855-376-3737  Fax: 1-855-858-3737

Hours of operation: 8:30 to 4:30, Monday to Friday

Map with the location of our office

General Contacts
Mitchell Bellman – Executive Director

613-748-1788, ext. 372

Lynn Hupé – Executive Assistant

lhupe@scsonline.ca 613-748-1788, ext. 234

Yasmine Ismaily – Quality Assurance Advisor

yismaily@scsonline.ca 613-748-1788, ext. 223

Marc-André Girouard – Communications Officer

magirouard@scsonline.ca 613-748-1788, ext. 229

Cara Lee- Compliance Officer

clee@scsonline.ca 613-748-1788, ext. 286

Finance Fax 613 748-9127
Janet Babalola – Director, Corporate Services

jbabalola@scsonline.ca 613-748-1788, ext. 254

Shengjia Hu – Manager, Finance

shu@scsonline.ca 613-748-1788, ext. 250

Lucie Dupont – Finance, Administrative Assistant

ldupont@scsonline.ca 613-748-1788, ext. 283

Nicola Rumsch – Accounts Payable Clerk

nrumsch@scsonline.ca 613-748-1788, ext. 278

Rhema Lee – Finance Analysis

rlee@scsonline.ca 613-748-1788, ext. 232

Yolanda Jiao – Intermediate Accountant

yjiao@scsonline.ca 613-748-1788, ext. 342

Aldo Staltari – Manager, IT/IM, Privacy Officer & Operations Support

astaltari@scsonline.ca 613-748-1788, ext. 245

Sean West – IT System/Network Administrator

swest@scsonline.ca 613-748-1788, ext. 239

Christiane Gauthier – Administrative Supervisor

cgauthier@scsonline.ca 613-748-1788, ext. 226

Gaelle Silme – Reception / Administrative Assistant

gslime@scsonline.ca 613-748-1788, ext. 221

Florence Sheriff – Program Administrative Assistant

fsheriff@scsonline.ca 613-748-1788, ext. 287

Stephanie Bernard – Administrative Assistant

sbernard@scsonline.ca 613-748-1788, ext. 243

Chantal Henderson – Supervisor, Human Resources

chenderson@scsonline.ca 613-748-1788, ext. 277

Charbel  Gerges-Almir – Worker Bank Coordinator, Human Resources Assistant

cgerges-almir@scsonline.ca 613-748-1788, ext. 343

respiteservices.com in Ottawa – Coordinator

respite@scsonline.ca 613-748-1788, ext. 240

Telephone Extensions
613-748-1788

Abusheikha, Amira

337

Babalola, Janet

254

Bellman, Mitchell

372

Berete, Hawa

241

Bernard, Stephanie

243

Betton-Janes, Crystal

247

Boucher Bertrand, Vanessa

242

Bourgeois, Janine

369

Bradbury, Martine

263

Charlebois, Nina

261

Diomba, Mary

258

Doiron, Melanie

244

Dupont, Lucie

283

Dussault, Céliane

233

Eland, Rena

246

Ferraiuolo, Antonietta

370

Garneau, Anne

284

Gauthier, Andrea

280

Gauthier, Christiane

226

Gerges-Almir, Charbel

343

Girouard, Marc-André

229

Hale, Shelley

366

Henderson, Chantal

277

Hill, Elizabeth

215

Hu, Shengjia

250

Hupé, Lynn

234

Ibrahim, Ifrah

380

Ismaily, Yasmine

223

Jackson, Jessica

344

Jiao, Yolanda

342

Klatt-Welch, Jennifer

335

Lee, Cara

258

Lee, Rhema

232

McWatty, Emma

259

Nolan, Olivia

330

O’Hara, Maire

260

Olmstead, Cheryl
271
O’Neill, Dominique

340

Parenteau-Comfort, Amélie

222

Quesnel, Emily

367

Richardson, Lynne

218

Rumsch, Nicola

278

Sauer, Melissa

225

Sheriff, Florence

287

Silme, Gaelle

221

Smiley, Cheryl

256

Smith, Parker

248

Stadhard, Andrea

289

Staltari, Aldo

245

Tucker, Tessa

238

Weinstein, Lori

224

West, Sean

239

Whiten, Stephanie

285

Yuill,  Jenna

341

Residential and Community Services
Shelley Hale – Director, Support Services
shale@scsonline.ca 613-748-1788, ext. 366
Emily Quesnel – Manager, Support Services
equesnel@scsonline.ca 613-748-1788, ext. 367
Martine Bradbury – Supervisor, Complex Special Needs

mbradbury@scsonline.ca 613-748-1788, ext. 263

Hawa Berete – Complex Special Needs Coordinator

hberete@scsonline.ca 613-748-1788, ext. 241

Ifrah Ibrahim – Complex Special Needs Coordinator

iibrahim@scsonline.ca 613-748-1788, ext. 380

Jennifer Klatt-Welch – Complex Special Needs Coordinator

jklatt-welch@scsonline.ca 613-748-1788, ext. 335

Vacant                              – Supervisor, Residential Community Services

613-748-1788, ext.

Rena Eland – Resource Coordinator

reland@scsonline.ca 613-748-1788, ext. 246

Andrea Gauthier – Resource Coordinator

agauthier@scsonline.ca 613-748-1788, ext. 280

Cheryl Olmstead – Resource Coordinator

colmstead@scsonline.ca 613-748-1788, ext. 271

Dominique O’Neill – Resource Coordinator

doneill@scsonline.ca 613-748-1788, ext. 340

Cheryl Smiley – Resource Coordinator

csmiley@scsonline.ca 613-748-1788, ext. 256

Tessa Tucker – Resource Coordinator

ttucker@scsonline.ca 613-748-1788, ext. 238

Lori Weinstein – Resource Coordinator

lweinstein@scsonline.ca 613-748-1788, ext. 224

Case Management Services, Children's Services
Antonietta Ferraiuolo – Supervisor, Children’s Services

aferraiuolo@scsonline.ca 613-748-1788, ext. 370

Childrens Intake
childrensintake@scsonline.ca
Amélie Parenteau-Comfort – Intake, Children’s Services

aparenteau-comfort@scsonline.ca 613-748-1788, ext. 222

Nina Charlebois – Service Planning Coordinator, Case Manager, Children’s Services

ncharlebois@scsonline.ca 613-748-1788, ext. 261

Amira Abusheikha – Case Manager, Children’s Services

aabusheikha@scsonline.ca 613-748-1788, ext. 337

Vanessa Boucher Bertrand – Case Manager, Children’s Services

vboucher-bertrand@scsonline.ca 613-748-1788, ext. 242

Mary Diomba – Case Manager, Children’s Services

mdiomba@scsonline.ca 613-748-1788, ext. 258

Céliane Dussault – Case Manager, Children’s Services

cdussault@scsonline.ca 613-748-1788, ext. 233

Anne Garneau – Case Manager, Children’s Services

agarneau@scsonline.ca 613-748-1788, ext. 284

Elizabeth Hill – Case Manager, Children’s Services

ehill@scsonline.ca 613-748-1788, ext. 215

Emma McWatty – Case Manager, Children’s Services

emcwatty@scsonline.ca 613-748-1788, ext. 259

Olivia Nolan – Case Manager, Children’s Services

onolan@scsonline.ca 613-748-1788, ext. 330

Maire O’Hara – Intake, Children’s Services

mohara@scsonline.ca 613-748-1788, ext. 260

 

Case Management Services, Adult Services
                                          – Supervisor, Adult Services
Crystal Betton-Janes – Case Manager, Adult Services

cbetton-janes@scsonline.ca 613-748-1788, ext. 247

Janine Bourgeois – Case Manager, Adult Services

jbourgeois@scsonline.ca 613-748-1788, ext. 369

Melanie Doiron – Case Manager, Adult Services

mdoiron@scsonline.ca 613-748-1788, ext. 244

Jessica Jackson, Case Manager, Adult Services

jjackson@scsonline.ca 613-748-1788, ext. 344

Lynne Richardson – Case Manager, Adult Services

lrichardson@scsonline.ca 613-748-1788, ext. 218

Parker Smith – Case Manager, Urgent Response, Adult Services

psmith@scsonline.ca 613-748-1788, ext. 248

Melissa Sauer – Case Manager, Urgent Response, Adult Services

msauer@scsonline.ca 613-748-1788, ext. 225

Andrea Stadhard – Case Manager, Adult Services

astadhard@scsonline.ca 613-748-1788, ext. 289

Stephanie Whiten – Case Manager, Adult Services

swhiten@scsonline.ca 613-748-1788, ext. 285

Jenna Yuill, Case Manager, Urgent Response, Adult Services

jyuill@scsonline.ca 613-748-1788, ext. 341

DSOER/SOPDIRE
Christine Gougeon
Director, Developmental Services Ontario Eastern Region

507 – 1400 St. Laurent Boulevard
Ottawa, ON K1L 8H2
Drop-in: Tuesdays and Thursdays 8:30 a.m. – 3:30 p.m.

If you wish to register, please email your information to admin@dsoer.ca and provide name, contact information and a brief description of your situation.