Below you will find information on the most frequently requested resources. You can also use My Search Tool to find resources and services near you in the Ottawa area.
If you need assistance finding information, please contact:
- SCS if you are under 18. Ask to speak to a Service Access/Intake team member at 613-748-1788 or email email@example.com.
- Developmental Services Ontario Eastern Region (DSOER) if you are 16 or over and want information on services for adults with a developmental disability. Ask to speak to a Service Navigator at 1-855-376-3737 or email firstname.lastname@example.org .
Click on a topic in the list below for more information:
The Resource Room is currently closed due to the pandemic.
Drop in between Monday and Friday from 8:30 a.m. to 3:30 p.m.
The resource room is a place to:
- ask about community resources for persons with developmental disabilities;
- receive help in completing service application forms;
- register for programs or services.
Click on this link to access the library:
SCS provides families and individuals with information about respite options and links people to available respite services. This includes access to Direct Support Providers in our community that provide respite care. respiteservices.com in Ottawa, formerly known as the Special Services Worker Bank, is part of a secure provincial website.
What is respite?
Respite is a ‘break’ that often helps families and caregivers take time off from care-giving for a short period of time. This allows them to spend their time on other important needs such as rest, relaxation and rejuvenation.
Respite is also an opportunity for a person who has a developmental disability or autism to meet new people, have fun and learn new skills. In short, respite can improve the quality of life of both the caregivers and their loved ones.
respiteservices.com in Ottawa
respiteservices.com in Ottawa is hosted by SCS. It is a secure website with tools that match you with Direct Support Providers who can provide respite. This service is available to children and adults with developmental disabilities and/or autism in Ottawa.
Click here to access respiteservices.com in Ottawa
Community Respite Services
There are overnight/out-of-home respite programs available in our community, some of which are funded by the Ontario Ministry of Children, Community and Social Services and others which are private/fee for service.
Here are links to help you find programs:
Change can be exciting and challenging for lots of people. The transition from high school life to life as an adult can be particularly so. It is a time for you as the person leaving high school and your family to make important decisions about the future. These decisions include making choices about education, employment, volunteering, relationships, community participation and social involvement.
Person-directed planning is an interactive, dynamic, person-focused, ongoing process that helps bring clarity to the decision-making process. It enables the identification of opportunities and experiences that are available in your community. It will help you to prepare, plan, set goals and take action to assist with a successful transition into life as an adult. Understanding and undertaking the steps involved in person-directed planning is often the first step required to building a good life in the community.
Person-directed planning (also called Person-Centered Planning)
This is an ongoing planning process that helps to ensure that we focus on what matters to the people we support and their families. Person-directed planning begins with listening to the persons and their families in order to understand what is important to them and to help make important decisions about their future. It builds on their dreams, strengths, capabilities and interests. Understanding what is of value to individuals and their families and knowing how to best support them is key to the process. SCS has Person-centered tools to support you with planning for the future that you want.
The following Person-Directed Planning guide has been designed by The Individualized Funding Coalition for Ontario and funded by the Ministry of Children, Community and Social Services of Ontario:
A Guide on Person-Directed Planning
For further resources, you may wish to search the Web using terms such as person centred planning, inclusion or social integration.
SCS is not a crisis centre.
Individuals in crisis need to contact the appropriate direct services, here are some options:
- Emergencies (life threatening event or crime in progress)
- Ottawa Police (other emergencies)
- Children’s Aid Society (mandated to protect children and youth from abuse and neglect)
- Child, Youth and Family Crisis Line (24 hour telephone service for children, youth and parents)
- Ottawa region’s bilingual crisis lines (first point of access / crisis team)
- The Distress Center (crisis intervention, information and referral)
- City of Ottawa (Social and Community Support)
These documents can be saved or printed so that they can be filled out. If you need assistance in accessing a document, printing it or need help filling it out, please contact our Service Access/Intake team at 613-748-1788 or drop into our Resource Room.
- Privacy and Confidentiality Policy and Procedure
- Consent for Collection, Use and Disclosure of Information
- Special Services at Home Form (Please call SCS or the SSAH program and ask to get a form by mail). You can visit SSAH website at this link:
- Assistance for Children with Severe Disabilities
- Worker Bank Registration (for families and workers)
My Search Tool focuses on local services and supports for children, youth and adults with developmental disabilities and/or autism.
We invite you to browse through the information available. You can search the database by subject or agency. You can also print the information you find.
You can now access My Search Tool at search.scsonline.ca to find resources and services near you in the Ottawa area!
If you would like more information about these services or you cannot find the service you need please call SCS at 613-748-1788, drop in to our resource room or send us a message at email@example.com.
Transfer Payment Resources
Transfer Payment Resources (TPR) are public non-profit organizations, directly funded by the Ministry of Children, Community and Social Services (MCCSS). These agencies are governed by a volunteer Board of Directors. The Board is mandated by MCCSS to offer services and/or programs to the community. Service contracts are signed between the parties and describe the nature of the services offered.
- L’Arche Ottawa
- Association pour intégration sociale d’Ottawa
- Canadian Mental Health Association
- Ottawa-Carleton Association for Persons with Developmental Disabilities
- Christian Horizons – East District
- ABLE2 (Formerly Citizen Advocacy – Parrainage Civique)
- Innovative Community Support Service
- Ottawa-Carleton Lifeskills
- Ottawa Children’s Treatment Centre / Children’s Hospital of Eastern Ontario
- Ottawa Foyer Partage
- Ottawa Rotary Home
- Participation House Support Services
- Tamir Foundation
- Total Communication Environment
- Valour & Solutions
- Y’s Owl Maclure Cooperative Centre
Outside Paid Resources
Outside Paid Resources (OPR) are private organizations that may or may not be for profit. These organizations are directly funded and monitored by TPRs and service agreements are signed between the parties. Families can also purchase services from these organizations directly, but families are responsible for the services they purchase directly.
- Bairncroft Residential Services Inc. (Residential and Day services)
- Bergeron Family Home (Residential services)
- Chamomile Country Project (Residential services)
- Genesis Residential Treatment Program (Residential services)
- Kids Kare Agency (Residential services)
- Main Street Community Services (Residential and Day services)
- Partners in Parenting (Residential and Day services)
- Résidence Bergeron (Residential services)
- Résidence Birchgrove (Residential services)
- Résidences Léonard (Residential services)
- River View Homes Inc. Residential and Day services)
- Sonshine Families Inc (Residential and Day services)
- Supportive Therapeutic Enhanced Program (S.T.E.P.) (Residential services)
- Walk of Grace Residential Services Inc. (Residential services)
- Welcome Home Residence (Residential services)
- Boys and Girls Club of Ottawa
- Causeway Work Centre
- Catholic Family Services
- Cerebral Palsy Group
- The College of Physicians and Surgeons of Ontario
- Disabled Persons Community Resources
- Families Matter Co-operative Inc.
- Family Services Centre of Ottawa
- Food Bank
- Housing Help
- O-C Transpo (Ottawa Bus Service)
- Ontario Agencies Supporting Individuals with Special Needs
- Ontario Central Forms Site (containing all provincial forms)
- Ottawa Police Services
- Ottawa Public Library
- Social Planning Council of Ottawa
- Ottawa-Carleton Catholic School Board
- Ottawa-Carleton District School Board
Community Centres in Ottawa
- Carlington Community Health Services Centretown Community Health Centre
- Orléans-Cumberland Community Resource Centre
- Eastern Ottawa Resource Centre
- Hunt Club-Riverside Community Services Centre
- Lowertown Community Resource Centre
- Nepean Community Resource Centre
- Overbook-Forbes Community Resource Centre
- Pinecrest-Queensway Health and Community Services
- Sandy Hill Community Health Centre
- Somerset West Community Health Centre
- South East Ottawa Centre for Healthy Community
- Vanier Community Service Centre
- Western Ottawa Community Resource Centre
- Ministry of Education – Publications for parents(helpful hints for parents)
- Andrew Fleck Child Care Services
- Le Cap
- Child and Youth Health Network for Eastern Ontario
- Children’s Aid Society of Ottawa
- Children’s Inclusion Support Services
- Children at Risk
- Special Services at Home
- Assistance for Children with Severe Disabilities
- The Parent Resource Centre
- Youth Services Bureau
- Ontario Autism Program (OAP)
- Autism Ontario Ottawa Chapter
- Quickstart Intervention
- CHEO Access team
- CHEO Autism program
Parents with Special Needs Children Resources
- Understanding Dyslexia and How to Help Children Who Have It
- The Importance of Self-Esteem for Kids With Learning and Attention Issues
- Parenting Tips for ADHD: Do’s and Don’ts
- How to Create an Autism-Friendly Environment for Kids
- How to Discuss Puberty with Your Child Who Has Special Needs
- Creating the Optimal Environment for a Kid with ADHD
- Teens with ADHD: Recognizing Signs of Depression
- Coping With Stress: A Guide For Struggling Parents
What is Passport eCLAIM?
The Passport eCLAIM is an electronic method to submit Passport invoices. Passport clients and their Person Managing Funds can use this site to download a personalized eCLAIM (fillable PDF) on their computer, and submit the completed eCLAIM to this web site. The eCLAIM will be processed electronically and you will be able to view submission history and their status.
You can visit the website of Developmental Services Ontario to learn more about Passport eCLAIM, which includes instructional videos. Click on this link to access their website: https://www.dsontario.ca/passport-program/learn-about-passport-eclaim