IMPORTANT MESSAGE, May 21, 2020

Dear clients, families and partners,

Due to the ongoing situation regarding COVID-19, our office doors will remain closed until further notice. We are carefully planning the eventual re-opening of SCS, and will update this message when there is more information to share.

You can still connect with Service Coordination Support, including DSOER, by calling at 613-748-1788 or 1-855-376-3737. We will be monitoring the messages on the SCS and DSOER voicemails on a regular basis throughout the day. You can also connect with your worker directly by leaving them a message on their individual voicemail and they will prioritize your call within the next three business days.

Staff are directed to replace “in-person” meetings with telephone or online communications. If you require information about services or assistance completing forms, please leave a message at 613-748-1788 and a staff will return your call within three business days to help you.

Additional cancellations:

• All in-person community presentations are cancelled until further notice.
• No drop-ins will be accepted by SCS including DSOER, until further notice.

Invoicing:

• For quicker processing, our finance department strongly recommends that signed invoices be sent by email at accounts.payable@scsonline.ca.

As mentioned before, we will continue to monitor the status of the situation, and will update this message as updates become available.

Thank you,

Service Coordination Support for people with developmental disabilities

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