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Service Coordination Support (SCS) is the initial contact for people who have a developmental disability or autism in Ottawa and the Eastern Region. We help people find available resources in the community that are needed to assist them in their daily lives. One of our important goals is to empower families/individuals to make informed choices about the supports they seek.

You can learn more about our role by visiting our About us section.


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Finding Our Offices

Our offices are located at 1400 St. Laurent Blvd., Suite 507, Ottawa (Ontario) K1K 4H4.
Directions to our offices from your location are available here

Hours of Operation

8:30am to 4pm, Monday to Friday

To Reach us by Phone or Email

Service Coordination Support (SCS) for People with Developmental Disabilities

Developmental Services Ontario Eastern Region
We are currently receiving a high volume of calls and emails. Please know that your message is important to us and we will respond as soon as possible. Thank you for your patience!

Our Email and Phone Directory is available on our Contact Us page:

Resource Room

For general information on developmental services or community resources, we welcome you to drop by our Resource Room at 1400 St. Laurent Boulevard, Suite 507, on Tuesdays and Thursdays between 10am and 3pm.

If you are currently not actively working with a case manager, one of our team members will be available to support you with information about community resources, completing applications and referrals.

If you are working with a case manager, please contact them directly to arrange an appointment.

Main Services Offered at SCS

Important Information

Children's Case Management Services

Children’s Case Management
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Developmental Services Ontario Eastern Region
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Adult Case Management Services

Adult Case Management
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What’s New

Prepared & Positive – How do I Recognize Mental Health Issues in MY Child?

Do you or your friends have school-age children or grandchildren? This event is for YOU! 🚨 Join the Rotary Club ...

Youth on the Go!

Empowering Young Minds in a Safe and Supportive Environment Youth on the Go! is an 8-week in-person social club program ...

12+ Clubhouse – Summer 2024

Complex teens come together for 3 days with the support they need to make friends, prepare meals/snacks, experience fresh air, ...

Lunch and Learn – Housemates

Join DSO Housing Navigators for a virtual presentation on housemates. Location: Virtual event Date and time: Monday, April 29, 2024 ...

Child in Mind is offering two NEW groups for teenagers ages 13-17

1) Connect and Create Teen Social Group In this group, teenagers will enjoy a relaxed atmosphere, engaging in board games, ...

Saturday Morning Social

Every Saturday from 9:00-12:00, starting April 6, 2024 Baking Adventures followed by our Saturday Dance Party (for neurodivergent adults of ...

Virtual Series Featuring Tiny Homes

Topics covered in this virtual series include: What is a tiny home and where can you place them? Benefits of ...

Life Plan Workshop

Discover How to Set Up & Secure an Amazing Future for YOUR Loved One with a Developmental Disability Eric Goll ...

Yarn Bombing – National DeafBlind Awareness Month 2024

June 1, 2024 | 12:00 am Ontario Wide It’s time to grab some yarn and get crafty with DeafBlind Ontario ...

Communication 101: Bridging the Gap

May 6, 2024 | 12:00 pm -4:00 pm Virtual Workshop – $60 Coffee cup next to the screen of an ...

Introduction to Sensory Loss

This workshop is for organization and individuals looking to gain knowledge and understanding of vision and hearing losses. April 15, ...

2SLGBTQI+ Support Group for Children Aged 7-12

Children will receive support for mental health needs such as anxiety, depression and suicidal ideation. Email Lucas at lsnell@familyservicesottawa.org to ...

The resources are for informational purposes only, and do not represent a privileged association with SCS. By using these resources, you assume all risk and responsibility.