Adult Case Management (ACM)

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Case management at SCS is a collaborative, inclusive and individualized process. We work towards goal setting, planning, advocating and exploring available community resources to support the achievement of personal outcomes. This service is offered in Ottawa.

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Region served: Ottawa


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Video:

Watch this video to learn what is case management at SCS.


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Definition:
Case management at SCS is a collaborative, inclusive and individualized process. We work towards goal setting, planning, advocating and exploring available community resources to support the achievement of personal outcomes. This service is offered in Ottawa.

A case manager will help you:

‣ Focus on goals that are important to you

‣ Include the people who are important to you

‣ Identify your strengths and interests

‣ Build and strengthen your relationships and support network

‣ Plan for life transitions

‣ Coordinate meetings with other service providers by:

◦ Assisting you with preparing for the meeting
◦ Supporting you at the meeting
◦ Understanding roles and responsibilities

‣ Support problem solving and group facilitation

‣ Coordinate community resources, such as:

◦ Skills development or education programs
◦ Social and recreational programs
◦ Child care programs
◦ Support workers or respite programs
◦ Volunteering or work opportunities
◦ Support groups
◦ Financial programs
◦ Housing services
◦ Transportation services
◦ Specialized services, such as counselling, behaviour management, medical, therapy, equipment …

Your relationship with your case manager is voluntary, based on your active participation in your plan. The worker facilitates goal oriented planning with time defined supports. The person/family is always an active participant in all decisions.


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Eligibility:

You must be referred by Developmental Services Ontario (DSO)


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Application:

After you have been referred by DSOER, a member of the Adult Case Management team will contact you to discuss your request.


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Cost: Free


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Stories:


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Related documents or important resources:


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Contact:

Email: admin@scsonline.ca
Telephone: 613-748-1788
TTY: Bell TTY Relay service
Fax: 613-748-1018


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Not included in this service:
ACM does not offer residential services or day programs.