All posts by magirouard

Disability Tax Credit Update 2021: Overview & Implications for Canadians Living with a Disability

The 2021 federal budget released this spring included important changes to the Disability Tax Credit. The DTC is a non-refundable tax credit designed to help people with disabilities or people supporting them reduce the amount of income tax they must pay.

This presentation will touch on what the Disability Tax Credit is, how you can apply for it and what the changes mean for people living with disabilities across Canada. It will highlight the changes in eligibility requirements and how the Disability Tax Credit could help you access other federal or provincial programs. The presentation will also discuss what the changes to the Disability Tax Promoters Regulations are doing to protect people living with disabilities in Canada. The changes are in force for the 2021 Tax year, so the time is now to learn about how you, or someone you love, can benefit from the Disability Tax Credit.

Presentation by Ted Mann of Mann Lawyers.

The details and registration link for the session are available on Reach’s website, Facebook and Twitter pages.

Now Available: SCS Annual Report 2020-2021

Our annual report is now available at this link:

You can read messages from our President and Interim Executive Director, reviewing events of the past year and how the Covid-19 pandemic affected the people we support, their support networks, and SCS.

You will also find information on our projects and initiatives which aim is to empower the persons we support to plan for the future of their choice. Great progress was made on the following projects:

  • Case Management Implementation: we have enhanced our communications about how our case management services can support individuals.
  • My Search Tool, a search tool to enable families to independently explore available resources in their community (
  • We started developing a self-serve website where the people we support can access and update information and documents in their SCS file.
  • We partially implemented our mobile workforce strategy, to increase our presence and visibility in the community.

You can also find information about our services, with an evaluation of their performance over the past year, as well as positive and constructive testimonials.

Case Management Update

Moving forward our focus is what is important to people, their strengths, and what support is required for people to be successful

Service Coordination Support (SCS) for People with Developmental Disabilities is continuously improving our case management services to ensure that the people we support are engaged in planning for the future of their choice.

“We listened to your ideas, comments and feedback. One of our goals is to better communicate how our case management services can support you. Essentially people need to know what to expect. Moving forward our focus is what is important to people, their strengths, and what support is required for people to be successful,” said Karen Niman, Director of Support Services at SCS.

Case management at SCS is a collaborative, inclusive, and individualized process. We work towards goal setting, planning, advocating, and exploring available community resources to support the achievement of personal outcomes.

We are pleased to share how we can support you to achieve your goals and develop a plan for the future of your choice.

A case manager will help you:

‣ Focus on goals that are important to you
‣ Include the people who are important to you
‣ Identify your strengths and interests
‣ Build and strengthen your relationships and support network
‣ Plan for life transitions
‣ Coordinate meetings with other service providers by:

◦ Assisting you with preparing for the meeting
◦ Supporting you at the meeting
◦ Understanding roles and responsibilities
‣ Support problem solving and group facilitation
‣ Coordinate community resources, such as:

◦ Skills development or education programs
◦ Social and recreational programs
◦ Child care programs
◦ Support workers or respite programs
◦ Volunteering or work opportunities
◦ Support groups
◦ Financial programs
◦ Housing services
◦ Transportation services
◦ Specialized services, such as counselling, behaviour management, medical, therapy, equipment …

We will be hosting information sessions for individuals, families and our partner agencies to share our role as communicated above.

We are developing a short animated video to explain how are our case management services at SCS can support you. This video will be available at all times on our website and we will use it during our information sessions, in addition to sharing it in our communications.

About Service Coordination Support (SCS) for People with Developmental Disabilities

SCS is the initial contact for individuals who have a developmental disability or autism in Ottawa and the Eastern Region. We help people find the supports and services in the community that are needed to assist them in their daily lives. One of our important goals is to empower families and individuals to make informed choices about the supports they seek.

Contact us

Service Coordination Support (SCS) for People with Developmental Disabilities
200-150 Montreal Road, Ottawa, ON, K1L 8H2
Tel: 613-748-1788
TTY: 1-855-777-5787

Now Available: My Search Tool

Service Coordination Support (SCS) for People with Developmental Disabilities is pleased to announce the launch of My Search Tool now available at

My Search Tool

My Search Tool was developed in collaboration with Community Navigation of Eastern Ontario (CNEO), also known as 211 Eastern Region. It offers a library of useful resources and services in the Ottawa area that are selected for the people we support at SCS. We are currently working on adding the United Counties of Stormont, Dundas and Glengarry, the United Counties of Prescott and Russell, and Renfrew County.

“We are proud to have provided SCS with the tools to launch My Search Tool, which we believe will be very helpful to people with developmental disabilities who want to find resources or services in their community,” said John Hoyles, Executive Director of CNEO.

When using My Search Tool, the person has the options to complete a search by topic, location, age or distance from their place. Topics were chosen based on areas where demand for resources and services may be greater for an individual with a developmental disability or autism: education, employment/volunteering, finance/funding, health, housing, legal and advocacy, recreation/camp/social, respite, special support care, transition life phase and transportation.

My Search Tool greatly contributes to the progress of SCS’s mission to support people with developmental disabilities and children with autism in finding available resources and planning for the future of their choice.

Temporary wage increase for direct support workers

Learn about temporary financial support to cover a wage increase for people and families who pay for services from eligible direct support workers with funding from the Passport program.

Children receiving funding from at least one of the following direct support programs can also qualify:

  • Ontario Autism Program (OAP) Childhood Budget or Interim One-time Funding
  • Enhanced Respite for Medically Fragile and/or Technologically Dependent Children (MFTDC)
  • Special Services At Home (SSAH)
  • Assistance for Children with Severe Disabilities (ACSD)

Click on this link to learn more: