All posts by Mackenzie Braithwaite

Improving Access to Out-of-Home Respite Options for Families of Children and Youth with Complex Medical Needs: 2025 Environmental Scan

Kids Come First Home and Community Care partners completed an environmental report to understand the current state of out-of-home respite services for families of children and youth with complex medical needs in the Champlain region.

The report brings together insights from families, service providers, community partners, and health system leaders to understand what is working, and where there are opportunities for improvement to build a coordinated and equitable respite system.

Read the report here: Improving Access to Out-of-Home Respite Services – Kids Come First

Navigating a New Diagnosis Resources from Autism Ontario

Autism Ontario‘s New Diagnosis webpage offers resources and information to help you better understand autism and connect with available supports.

Topics include AccessOAP registration, parent and caregiver workshops, support networks, financial assistance, mental health services, occupational therapy, speech-language pathology, Applied Behaviour Analysis (ABA), and other community supports.

Visit Autism Ontario’s Navigating a New Diagnosis webpage to explore the available resources.

MyRoomie Launch

Today Developmental Services Ontario Eastern Region (DSOER) and Service Coordination Support (SCS) proudly launches MyRoomie, a new online platform, designed to help people with developmental disabilities connect with others seeking roommates and shared living arrangements in the Eastern Region.

For many people with developmental disabilities and their families, finding suitable independent living arrangements can be challenging. This resource was created to help address that need by supporting individuals as they explore housing options, make connections, and take an active role in decisions about where and how they live.

The platform offers three unique functions designed to support shared housing searches and connections:

  • Search for potential roommates
  • View available shared housing opportunities
  • Connect with other families interested in collaborative housing arrangements

For many individuals and families, the path to independent living begins with finding the right support network and housing arrangement. MyRoomie was created to help facilitate those connections and provide a practical resource for those taking the next step toward exploring independence. This resource is available to all individuals who are registered with DSOER.

For any questions about MyRoomie, please contact Olivia Thomas and Karen Roberts at dsohousing@dsoer.ca.

Register for the Ontario Health at Home Lunch and Learn with DSOER

On Thursday, November 26 from 12 p.m. to 1 p.m join Developmental Services Ontario – Eastern Region (DSOER) Housing Navigators along with a representative from Ontario Health atHome for a free virtual presentation.

Topics covered will include:

  • How to apply and what to expect
  • Caregiver respite services
  • Personal support services
  • Long term care

This presentation is free to individuals with a developmental disability and their support networks.

Register here: https://lp.constantcontactpages.com/ev/reg/mdxvvrf

Questions about this event can be sent to Karen Roberts (kroberts@dsoer.ca).

Why We Do It: The People Behind the Work

Rena Eland, Residential and Community Services Resource Coordinator

For more than two decades, Rena Eland has witnessed firsthand how SCS, and the people it supports, have evolved. Along the way, she says the work has shaped her too.

Rena joined SCS more than 20 years ago after working in group homes and community services while juggling multiple jobs. With a background in sociology, psychology, and developmental services, she knew early on she wanted to build a career supporting people with developmental disabilities.

“My brother has special needs, so I’ve always been connected to the field in some way,” she says.

Her caseload included people experiencing being unhoused, hospitalization, and complex mental health challenges, alongside individuals and families simply looking for community supports and services.

“It was challenging work,” Rena says. “But it was good work.”

Over the years, Rena transitioned into residential and community services, where long-term connections with clients became one of the most rewarding parts of the job. In residential and community services, the focus is on helping individuals build stability, independence and community connections over time.

She points to people she has supported over many years, such as individuals who once required intensive support but are now living more independently, working and building their own lives.

“When I first met some people, they needed two staff supporting them,” she says. “Now they’re employed, living in their own apartment and doing things nobody imagined at the beginning.”

For Rena, those moments represent what community support is truly about. “It’s not just me,” she says. “It’s SCS, schools, families, and caregivers. It’s always a team of people.”

That sense of trust and continuity has also shaped the relationships she’s built over the years.

“Some people I support have known me for a very long time,” Rena says. “They feel safe. If something’s wrong or they’re struggling, they know they can talk to me.”

Looking back, Rena says SCS has evolved significantly over the past 20 years, growing from a small organization into a larger and more coordinated system of support.

“We’ve grown a lot,” she says. “But at the core of it, it’s still about helping people.”

After more than two decades in the field, that purpose is what continues to matter most to Rena.

“I like to work with an individual and see growth,” she says. “That’s really why I stayed so long. The reward of really investing in people and seeing their journey. When you participate and contribute to the growth of other people, you grow as well.”

Attend the OCSB Family Expo on September 26

Join the Ottawa Catholic School Parents Association (CSPA) at St. Paul High School (2675 Draper Ave., Ottawa, ON, K2H 7A1) from 8:50 a.m. to 12:30 p.m. for the Ottawa Catholic School Board (OCSB) Family Expo!

Attendees can expect:

  • Explore family-focused workshops (sessions run from 9:40 a.m. to 12:50 p.m.)
  • Opportunities to connect with staff from the Ottawa Catholic School Board (OCSB)
  • Meet our community partners at our community resource cafe
  • Discover practical information, supports, and resources for your family

Register and learn more about the full event lineup here: OCSB Family Expo: Learn, Connect and Discover | Join Us on September 26, 2026 – The Ottawa Catholic School Board

Attend The Ottawa Rotary Home Open House on October 18

Join The Ottawa Rotary Home on Sunday, October 18, 2026, from 11 a.m. – 2:30 p.m. for Together, We Belong, their Open House event.

The event will take place at The Ottawa Rotary Home (823 Rotary Way, Gloucester, ON, K1T 3W6). Attendees can expect to explore their services, meet The Ottawa Rotary Home team, and learn about what supports they have available.

Please RSVP or direct questions to Julia Gordon juliag@rotaryhome.ca.

Attend Autism Ontario’s Free Journey to Adulthood Sessions

English Session: Wednesday, September 30 from 6:30 – 8:30 p.m.

This virtual session is an introduction / overview of key topics in the transition from youth to adult.

It will provide caregivers with a broad overview of adult services, funding, and supports along with key dates for applying for adult services.

Additional topics:

  • Consent, capacity, decision making
  • Post-secondary education
  • Employment
  • Community engagement

Register: Journey to Adulthood Overview | Autism Ontario

Virtual 6-week discussion group (French): Monday, October 5 to Monday, November 16 from 7:00 – 8:30 p.m.

Autism Ontario’s Journey to Adulthood Discussion Workshops are a series of six virtual discussions featuring topics relevant to the transition from youth to adulthood.

Topics discussed include:

  • Finances
  • Consent, capacity, decision making
  • Community Engagement
  • Post-secondary education
  • The future

Register: En ligne – Cheminement vers l’âge adulte | Autism Ontario

Attend Autism Ontario’s Understanding Government of Canada Disability Programs and Services for Children and Youth (Under 18) – Information Session

Registration is open for Autism Ontario’s FREE Understanding Government of Canada Disability Programs and Services for Children and Youth (Under 18) information session, on Thursday, September 24 from 12 – 1:30 p.m.

This session is hosted by Service Canada, Canada Revenue Agency (CRA) and Employment and Social Development Canada (ESDC).

Topics Discussed:

  • Service Canada will provide an overview of the new Canada Disability Benefit, including how to apply, eligibility criteria and when to apply for the benefit.
  • CRA will provide information on the Disability Tax Credit, how to apply, and how to access the associated benefits and credits for persons with disabilities and their families.
  • ESDC will share information on the Registered Disability Savings Plan (RDSP), which supports persons with disabilities to save for their future.

This webinar is designed for parents, caregivers, educators, and professionals looking for neurodiversity-affirming approaches to support autistic learners at school and at home.

Please note: This session will take place in English.

Register here: Understanding Government of Canada Disability Programs and Services for Children and Youth (Under 18)- Information Session | Autism Ontario

For any questions, please contact webinars@autismontario.com

Attend FREE DSO Eastern Region Information Session, “You Have Completed Your DSO Assessment – What Happens Next?”

DSOER Assessment Flyer

Join Developmental Services Ontario Eastern Region (DSOER) for a free virtual information session to review the DSO assessment and understand the next steps.
English Session: Wednesday, October 7, 2026, from 12 – 1:30 p.m. Register: Reviewing the DSO Assessment
French Session : Wednesday, October 14, 2026, from 12 – 1:30 p.m. Register: Vous avez rempli l’évaluation du SOPDI, que se passe-t-il ensuite?
Topics Included:
  • Reviewing completed DSO assessments
  • Discuss when to contact the Service Navigation Team
  • Discuss next steps in accessing and understanding services, including planning for housing
  • Q&A period with the DSOER team
This session is open to individuals with a developmental disability, and their support networks.
For questions, please contact Olivia Thomas and Karen Roberts at dsohousing@dsoer.ca