At SCS, our goal is to connect you with case management services as soon as possible.

The current average wait time for Children’s Case Management is 108 days, an decrease of 43 days from the previous quarter.

The current average wait time for Adult Case Management is 112 days, an decrease of 17 days from the previous quarter.

We remain committed to helping ensure you are connected to services promptly.

Stay tuned for more waitlist updates in the next issue of SCS Express.

SCS welcomes the release of the Lost in Transition report by the Ombudsman of Ontario. The personal stories of adults with developmental disabilities who spent prolonged periods in hospitals underscore the urgency of bridging gaps between health care and developmental services. These are gaps SCS navigates every day. 

We recognize the report’s findings: Decades of commitment have not always translated into adequate community-based housing, supports, and services for those with complex needs. That’s why SCS is proud of its collaborative work with the Ministry of Children, Community and Social Services, the Ministry of Health, and the community to support solutions that respect the dignity, autonomy, and human rights of individuals with developmental disabilities. 

We endorse the report’s call for an integrated, person-centered, and transparent system of care and urge that many of the 24 recommendations be implemented, recognizing that systemic reform takes time, resources, and careful coordination. 

Ultimately, no one should be “lost in transition.”

Each year, the International Day of Persons with Disabilities (IDPD) reminds us of the importance of promoting the dignity, rights, and well-being of persons with disabilities. It’s a time to reflect on how we can continue to remove barriers, both seen and unseen, that limit accessibility and inclusion in our communities.

By working together to create spaces where everyone can participate fully, we open our doors to a more creative, diverse, and welcoming society, where every person’s voice, talent, and perspective is heard.

Service Coordination Support (SCS) marked an incredible milestone in 2025 — 30 years of empowering families, supporting clients, and strengthening our community.

This milestone belongs to every client, family, and staff member who has been a part of our journey, and we have been very grateful to have been a part of yours.

Recently, we asked SCS staff what brings them joy in their job:

“What brings me joy [working at SCS] is being able to help families and clients find the information they need to make informed decisions, to help bring them clarity, and sometimes redefine success,” says Andrea Stadhard, Case Manager – Adult Services.

“Being able to come into a home-away-from-home where everybody that I meet, whether it be clients or colleagues, are welcoming, and it makes me feel confident, and joyful, to work at SCS,” says Renée-Claude Levert, Administrative Assistant/Receptionist.

“Working at SCS provides me with opportunities to learn and grow every day, while contributing to meaningful work within our community,” says Mackenzie Braithwaite, Communications Officer.

Looking forward to the next 30 years, our commitment remains the same: to support people with developmental disabilities, and children with autism, in finding available resources and planning for the future of their choice.

Thank you for being a part of our SCS community.