Adult Case Management (ACM)
![Adult Case Management banner](/wp-content/uploads/2021/06/ACM-EN.png)
Case management at SCS is a collaborative, inclusive and individualized process. We work towards goal setting, planning, advocating and exploring available community resources to support the achievement of personal outcomes. This service is offered in Ottawa.
![Region served icon](https://scsonline.ca/wp-content/uploads/2020/01/scs-Region.png)
Region served: Ottawa
Video:
Watch this video to learn what is case management at SCS.
Definition:
Case management at SCS is a collaborative, inclusive and individualized process. We work towards goal setting, planning, advocating and exploring available community resources to support the achievement of personal outcomes. This service is offered in Ottawa.
A case manager will help you:
‣ Focus on goals that are important to you
‣ Include the people who are important to you
‣ Identify your strengths and interests
‣ Build and strengthen your relationships and support network
‣ Plan for life transitions
‣ Coordinate meetings with other service providers by:
◦ Assisting you with preparing for the meeting
◦ Supporting you at the meeting
◦ Understanding roles and responsibilities
‣ Support problem solving and group facilitation
‣ Coordinate community resources, such as:
◦ Skills development or education programs
◦ Social and recreational programs
◦ Child care programs
◦ Support workers or respite programs
◦ Volunteering or work opportunities
◦ Support groups
◦ Financial programs
◦ Housing services
◦ Transportation services
◦ Specialized services, such as counselling, behaviour management, medical, therapy, equipment …
Your relationship with your case manager is voluntary, based on your active participation in your plan. The worker facilitates goal oriented planning with time defined supports. The person/family is always an active participant in all decisions.
Eligibility:
You must be referred by Developmental Services Ontario (DSO)
Application:
After you have been referred by DSOER, a member of the Adult Case Management team will contact you to discuss your request.
Cost: Free
Stories:
Related documents or important resources:
- Creating Good Life in Community: A Guide on Person-Directed Planning
- A Guide for Youth and Adults in Transition and their Families
Contact:
Email: admin@scsonline.ca
Telephone: 613-748-1788
TTY: Bell TTY Relay service
Fax: 613-748-1018
Not included in this service:
ACM does not offer residential services or day programs.