Adult Case Management (ACM)

Case management at SCS is a collaborative, inclusive and individualized process. We work towards goal setting, planning, advocating and exploring available community resources to support the achievement of personal outcomes. This service is offered in Ottawa.

Region served: Ottawa

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Watch this video to learn what is case management at SCS.

Definition icon
Definition:
Case management at SCS is a collaborative, inclusive and individualized process. We work towards goal setting, planning, advocating and exploring available community resources to support the achievement of personal outcomes. This service is offered in Ottawa.

A case manager will help you:

‣ Focus on goals that are important to you

‣ Include the people who are important to you

‣ Identify your strengths and interests

‣ Build and strengthen your relationships and support network

‣ Plan for life transitions

‣ Coordinate meetings with other service providers by:

◦ Assisting you with preparing for the meeting
◦ Supporting you at the meeting
◦ Understanding roles and responsibilities

‣ Support problem solving and group facilitation

‣ Coordinate community resources, such as:

◦ Skills development or education programs
◦ Social and recreational programs
◦ Child care programs
◦ Support workers or respite programs
◦ Volunteering or work opportunities
◦ Support groups
◦ Financial programs
◦ Housing services
◦ Transportation services
◦ Specialized services, such as counselling, behaviour management, medical, therapy, equipment …

Your relationship with your case manager is voluntary, based on your active participation in your plan. The worker facilitates goal oriented planning with time defined supports. The person/family is always an active participant in all decisions.

Eligibility: