{"id":41520,"date":"2026-10-27T11:19:52","date_gmt":"2026-10-27T15:19:52","guid":{"rendered":"https:\/\/scsonline.ca\/?p=41520"},"modified":"2026-10-27T11:19:52","modified_gmt":"2026-10-27T15:19:52","slug":"important-information-about-a-cybersecurity-incident-at-scs","status":"publish","type":"post","link":"https:\/\/scsonline.ca\/fr\/2026\/10\/27\/important-information-about-a-cybersecurity-incident-at-scs\/","title":{"rendered":"Informations importantes concernant un incident de cybers\u00e9curit\u00e9 \u00e0 SCS"},"content":{"rendered":"<span data-contrast=\"auto\">Nous vous \u00e9crivons pour vous informer d\u2019un incident survenu \u00e0 <\/span><a href=\"https:\/\/scsonline.ca\/\"><span data-contrast=\"none\">Service Coordination Soutien (SCS)<\/span><\/a><span data-contrast=\"auto\"> qui pourrait avoir touch\u00e9 des renseignements personnels vous concernant. <\/span><\/p>\n<p><span data-contrast=\"auto\">Vous trouverez ci-dessous des informations sur ce qui s\u2019est pass\u00e9, comment vous pouvez \u00eatre touch\u00e9, quelles mesures nous avons prises et quelles mesures vous pouvez prendre pour vous prot\u00e9ger.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Que s\u2019est-il pass\u00e9?<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Le 18\u202f ao\u00fbt\u202f 2026, SCS a subi un acc\u00e8s non autoris\u00e9 \u00e0 ses syst\u00e8mes informatiques et leur chiffrement. Nous avons imm\u00e9diatement pris des mesures pour contenir la menace, r\u00e9tablir l\u2019acc\u00e8s \u00e0 nos syst\u00e8mes et engager des sp\u00e9cialistes ind\u00e9pendants de la cybers\u00e9curit\u00e9 pour mener une enqu\u00eate.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">L\u2019enqu\u00eate a confirm\u00e9 qu\u2019un tiers non autoris\u00e9 en mati\u00e8re de cybers\u00e9curit\u00e9 a obtenu l\u2019acc\u00e8s aux syst\u00e8mes de SCS et les a chiffr\u00e9s. Cependant, l\u2019enqu\u00eate n\u2019a pas permis de d\u00e9terminer si des renseignements personnels avaient \u00e9t\u00e9 touch\u00e9s. Plus pr\u00e9cis\u00e9ment, bien que nous n\u2019ayons aucune preuve que les renseignements sur les clients ont \u00e9t\u00e9 consult\u00e9s, copi\u00e9s ou utilis\u00e9s \u00e0 mauvais escient, les \u00e9l\u00e9ments de preuve disponibles ne nous permettent pas d\u2019exclure un acc\u00e8s potentiel \u00e0 des dossiers individuels et \u00e0 des renseignements personnels associ\u00e9s des clients. <\/span><\/p>\n<p><span data-contrast=\"auto\">Par cons\u00e9quent, par mesure de pr\u00e9caution, nous informons les clients et les familles afin que vous puissiez demeurer vigilants face aux demandes inhabituelles concernant vos renseignements personnels.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Qu\u2019est-ce que cela signifie pour vous?<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Bien que nous n\u2019ayons pas confirm\u00e9 que vos renseignements personnels ont \u00e9t\u00e9 touch\u00e9s, nous vous recommandons de prendre les pr\u00e9cautions suivantes\u202f:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">M\u00e9fiez-vous des courriels, des textos ou des appels t\u00e9l\u00e9phoniques inattendus demandant des renseignements personnels ou financiers.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u00c9vitez de cliquer sur des liens suspects ou de t\u00e9l\u00e9charger des pi\u00e8ces jointes provenant d\u2019exp\u00e9diteurs inconnus.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Utilisez des mots de passe robustes et uniques pour vos comptes en ligne et modifiez-les si vous soup\u00e7onnez qu\u2019ils ont \u00e9t\u00e9 compromis.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Surveillez vos comptes bancaires et autres relev\u00e9s financiers pour rep\u00e9rer toute activit\u00e9 inhabituelle, le cas \u00e9ch\u00e9ant.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><b><span data-contrast=\"auto\">Ce que nous faisons<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Nous avons pris des mesures imm\u00e9diates pour rem\u00e9dier \u00e0 la situation et mieux pr\u00e9venir la r\u00e9currence d\u2019incidents semblables. \u00c0 cette fin, nous avons constitu\u00e9 une \u00e9quipe sp\u00e9cialement charg\u00e9e de la gestion de l\u2019incident, compos\u00e9e d\u2019experts internes et externes. Nous proc\u00e9dons \u00e0 un examen approfondi de nos syst\u00e8mes et mettons en \u0153uvre des mesures de s\u00e9curit\u00e9 suppl\u00e9mentaires.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Questions?\u00a0<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Si vous avez des questions ou souhaitez en savoir plus sur cet incident, veuillez communiquer avec nous \u00e0 l\u2019adresse\u202f: <\/span><a href=\"mailto:ITsecurity@scsonline.ca\"><span data-contrast=\"none\">ITsecurity@scsonline.ca<\/span><\/a><span data-contrast=\"none\">.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/scsonline.ca\/wp-content\/uploads\/2026\/10\/Questions-et-reponses-Incident-de-cybersecurite-1.pdf\">Questions et r\u00e9ponses &#8211; Incident de cybers\u00e9curit\u00e9<\/a><\/p>\n<p><em>Nous avons inform\u00e9 le commissaire \u00e0 l\u2019information et \u00e0 la protection de la vie priv\u00e9e de l\u2019Ontario de cet incident. Vous pouvez \u00e9galement d\u00e9poser une plainte au sujet de cet incident aupr\u00e8s du commissaire \u00e0 l\u2019information et \u00e0 la protection de la vie priv\u00e9e de l\u2019Ontario au 2, rue Bloor Est, bureau\u202f1400, Toronto (Ontario) M4W 1A8.\u00a0\u00a0<\/em>","protected":false},"excerpt":{"rendered":"<p>Nous vous \u00e9crivons pour vous informer d\u2019un incident survenu \u00e0 Service Coordination Soutien (SCS) qui pourrait avoir touch\u00e9 des renseignements personnels vous concernant. Vous trouverez ci-dessous des informations sur ce qui s\u2019est pass\u00e9, comment vous pouvez \u00eatre touch\u00e9, quelles mesures nous avons prises et quelles mesures vous pouvez prendre pour vous prot\u00e9ger.\u00a0 Que s\u2019est-il pass\u00e9?\u00a0 &hellip; <a href=\"https:\/\/scsonline.ca\/fr\/2026\/10\/27\/important-information-about-a-cybersecurity-incident-at-scs\/\" class=\"more-link\">Continuer la lecture de <span class=\"screen-reader-text\">Informations importantes concernant un incident de cybers\u00e9curit\u00e9 \u00e0 SCS<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":14,"featured_media":41515,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[125],"tags":[],"class_list":["post-41520","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/scsonline.ca\/fr\/wp-json\/wp\/v2\/posts\/41520","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/scsonline.ca\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/scsonline.ca\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/scsonline.ca\/fr\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/scsonline.ca\/fr\/wp-json\/wp\/v2\/comments?post=41520"}],"version-history":[{"count":1,"href":"https:\/\/scsonline.ca\/fr\/wp-json\/wp\/v2\/posts\/41520\/revisions"}],"predecessor-version":[{"id":41527,"href":"https:\/\/scsonline.ca\/fr\/wp-json\/wp\/v2\/posts\/41520\/revisions\/41527"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/scsonline.ca\/fr\/wp-json\/wp\/v2\/media\/41515"}],"wp:attachment":[{"href":"https:\/\/scsonline.ca\/fr\/wp-json\/wp\/v2\/media?parent=41520"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/scsonline.ca\/fr\/wp-json\/wp\/v2\/categories?post=41520"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/scsonline.ca\/fr\/wp-json\/wp\/v2\/tags?post=41520"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}